I was recently visited by a window salesman, and wanted to share the feedback from the experience. There were 3 major flaws in the model his company is using, and any one of them could foiltheir opportunity. Unfortunately, when this salesman visited my home, all 3 problems surfaced, giving him no chance to close the business.Confirm Telemarketing Leads ? I receiveda call last week asking if I would like a quote for windows. Their timing was great, as I actually have been interested for some time, but taken no action. I said ok and told them “Saturday morning should probably work.”(Note: This call included a contest inducement ? which makes people more likelyto say yes without really intending to consider a purchase.) On Friday, I missed a call confirming Saturday’sappointment and did not have time to return it. But Saturday morning, a salesperson was o hr consultants n my porch. Wow. He drove all the way out to my home without confirming the appointment. He acted as if I should be expecting him. He brought up the fact I said “Saturday morning shouldwork.” Clear signs his company had provided him with some low-levelsales training, but what his company should have provided him with was a confirmed appointment before asking him to get in the car and waste gas.Don’t Sell a Mercedes like it’s a used Dodge Neon? This company positions their product as the highest quality window available in the standard consumer market. Meaning it is the best you can buy without purchasing something customized. I see them as the equivalent of a Mercedes or BMW ? you can’t do much better unless you are going to visit the Ferrari factory and spend a fortune. However, they train their salespeople to push the product like a used Chevy Malibu.